How to Update Your Base Branch in ICICI Bank’s Online Banking Platform- A Step-by-Step Guide

How to Change Base Branch in ICICI Bank Online

In today’s fast-paced digital world, managing your bank accounts online has become more convenient than ever. ICICI Bank, one of India’s leading private sector banks, offers a user-friendly online banking platform that allows customers to perform various transactions and manage their accounts efficiently. One such feature is the ability to change your base branch. This article will guide you through the process of how to change base branch in ICICI Bank online.

Why Change Your Base Branch?

Before diving into the steps, it’s essential to understand why you might want to change your base branch. Some common reasons include:

1. Moving to a new location: If you have shifted to a different city or state, changing your base branch to the nearest ICICI Bank branch can be convenient for your banking needs.
2. Accessibility: Some customers prefer to have their base branch closer to their workplace or home for easy access to services like cash withdrawals and deposits.
3. Specialized services: Certain branches offer specialized services, such as wealth management or corporate banking, which may be more suitable for your requirements.

Steps to Change Base Branch in ICICI Bank Online

Now that you know why you might want to change your base branch, let’s explore the steps to do so:

1. Log in to ICICI Bank Online: Open your web browser and visit the ICICI Bank website. Enter your user ID and password to log in to your account.
2. Navigate to the ‘Profile’ section: Once logged in, locate the ‘Profile’ tab on the top menu bar. Click on it to view your profile settings.
3. Select ‘Base Branch’: In the profile section, you will find an option called ‘Base Branch.’ Click on it to view the current branch details.
4. Change base branch: To change your base branch, click on the ‘Change’ button next to the current branch. A new window will open, displaying a list of all ICICI Bank branches.
5. Select a new branch: From the list of branches, choose the one that is most convenient for you. Ensure that the branch is located in the desired city or state.
6. Confirm the change: After selecting the new branch, click on the ‘Confirm’ button. A pop-up message will appear, asking you to verify the change.
7. Verify the change: Click on the ‘Yes’ button to confirm the change of your base branch. The system will update your profile accordingly.

Additional Tips

1. Make sure you have the correct branch code while selecting a new base branch.
2. It may take up to 24 hours for the change to reflect in your account.
3. If you encounter any issues, contact ICICI Bank customer support for assistance.

Conclusion

Changing your base branch in ICICI Bank online is a straightforward process that can be completed in just a few simple steps. By following the guidelines outlined in this article, you can ensure that your banking experience remains convenient and tailored to your needs. Remember to choose a branch that is most convenient for you, and don’t hesitate to reach out to customer support if you need any help along the way.