Are Dealers Required to Give 2 Keys?
In the automotive industry, the question of whether dealers are required to provide two keys with a new vehicle purchase is a common one. This article aims to shed light on this topic and provide a comprehensive understanding of the requirements and expectations surrounding the delivery of keys to customers.
Understanding the Purpose of Vehicle Keys
Vehicle keys serve as a crucial component in the ownership and operation of a car. They are essential for starting the engine, locking and unlocking the doors, and in some cases, accessing the trunk or glove compartment. Typically, a vehicle comes with two keys: one for the driver’s side door and another for the passenger’s side door. This dual-key system is designed to provide convenience and security to the vehicle owner.
Dealers’ Obligations
In many cases, dealers are indeed required to provide two keys with the purchase of a new vehicle. This obligation is often outlined in the dealer’s contract with the vehicle manufacturer and is intended to ensure that customers have a backup key in case the primary key is lost or damaged. The dealer’s responsibility to provide two keys is part of the overall customer service and satisfaction process.
Exceptions and Variances
While it is generally expected that dealers will provide two keys, there are some exceptions and variances to this rule. For instance, some manufacturers may require dealers to provide only one key, or they may offer an optional key service for an additional fee. Additionally, in certain situations, a customer may request only one key, and the dealer may accommodate this request, provided that the customer understands the potential risks associated with having only one key.
Importance of Documentation
When purchasing a new vehicle, it is crucial for customers to verify the number of keys provided and ensure that they receive the necessary documentation. This documentation may include a key card, which can be used to order additional keys from the dealer or the vehicle manufacturer. Keeping this documentation safe and accessible is essential for maintaining the security and functionality of the vehicle.
Conclusion
In conclusion, while dealers are generally required to provide two keys with the purchase of a new vehicle, it is important for customers to be aware of any exceptions or variances that may apply. By understanding the purpose of vehicle keys, the dealer’s obligations, and the importance of documentation, customers can ensure a smooth and satisfactory vehicle ownership experience.
